Qustodian has now been live in the UK for over 7 months and since the launch of the service, we have had a wide range of queries from our members. We wanted to share the 5 most common questions with you.
If you do not find your particular answer here, you can always check the Help tab on your profile, or raise it directly with us by contacting support@qustodian.com.
1. How does Qustodian work?
Qustodian allows you to take control of the advertising you receive. By entering your preferences it can tailor the service to suit your interests. Not only this, but we share the revenue from advertisers with our users, so every time you read a commercial message you get paid a small amount of money straight into your Yoad.
Once you reach £10 you can cash out straight into your bank or Paypal account.
One of the main benefits of Qustodian is the various channels you can join. At the moment there is a Football FanCast channel giving you all the latest news and gossip from the football world, a Gadget Show channel which runs alongside the TV series giving you exclusive content, and an daily offers channel which send you offers based on your preferences and location from companies such as Groupon.
Thought relatively new to the UK, Qustodian already has a successful company in Spain and is looking to expand into many different markets such as Music and Film to offer our users even more great content.
2. How I can grow my network of friends?
In addition to increasing your network of friends by inviting them from your mobile phone, we provide you with a unique referral link which you can use either in emails to your friends or in blogs, forums, or websites. To find your referral link:
- Log on to your Qustodian account and click on the menu item “Invite”
- Once you have done this, click on the “publish your link” sub tab and you will see your referral link.
- Use this link with any form of communication or social media and anyone who registers with Qustodian using that link will be added to your network.
When someone signs up using your referral link, that person becomes part of your affiliate network, benefiting you every time he or she interacts with a message. Experience has shown that friends are most likely to sign up when they know a little bit about Qustodian when they receive the link. So do take a moment to tell your friends about the benefits of Qustodian before sending them a link.
If you want to use your link on a website or blog, and want a banner or image to go with it, check out the gallery of web and mobile banners at the bottom of the “publish your link” page.
And please remember our philosophy: Protect your data and privacy and that of others. Please do not spam people, because if you do, we will all lose out.
3. Do I get paid commission for messages from Qustodian?
Qustodian can send you a range of different messages. It could be an exclusive offer, a branded advert, a quiz or competition, a video or an interactive message. Whether or not you get paid for reading the message depends on which type it is.
For commercial messages you will typically receive between 2p to 8p/10p depending on the level of engagement involved with the message. This is because we are sharing the revenue received from the advertisers with you.
You will not receive remuneration for things such as competitions, or messages from our Offers Channel. The Offers Channel invariably delivers great offers to you that are targeted to your location and preferences and the competitions are normally a free-to-enter, fun quiz with the chance of winning prizes.
The easiest way to find out if you will be remunerated for reading a message is to look at the Terms & Conditions that are delivered with every message.
4. I cancelled my account but now I would like to give it another go. Is this possible?
Our computer system will not let you sign up again automatically, for security reasons. However, you can email us at support@qustodian.com with the number of mobile phone you want to re-register and we will sort things out for you.
5. My account has been blocked. Why has this happened and how do I fix it?
For security reasons, after trying to log into your account 5 times without success, the system locks your account. You will then receive a message asking you to contact support@qustodian.com to get the account unlocked.
When we receive this email, we will unlock your account.
If the reason for account blocking is a forgotten password, please visit the Qustodian home page and click “forgot my password” (top right of page) or go directly to http://uk.qustodian.com/forgot . We will then send you an SMS with a new password (free of charge).
You can then log in to your account with that password and change it to something more memorable by clicking on the menu item ‘My Yoad’ and then ‘My Data’.